To place an order with Teela, simply browse our online store and select the items you wish to purchase. Add them to your cart and proceed to the checkout page. Follow the prompts to provide your shipping information and payment details to complete your order.

Teela accepts various payment methods, including credit/debit cards (Visa, Mastercard,) or Cash on delivery, Choose the payment option that suits you best during the checkout process.

The delivery time for your Teela order depends on your location and the shipping method you choose during checkout. We strive to process and ship orders within 1-2 business days. Standard shipping within the country usually takes 3-5 business days.

Yes, once your Teela order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the shipping carrier's website.

At Teela, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return the items within 14 days of receiving them for a refund or exchange. Please ensure that the items are in their original condition with all tags attached. For more details, please refer to our Returns and Refunds policy page on the Teela website.https://store.teelaeg.com/refund_returns/

To initiate a return with Teela, please contact our customer support team with your order number and details of the items you wish to return. They will guide you through the return process and provide you with the necessary instructions.

Yes, if you need a different size for an item purchased from Teela, we offer exchanges based on availability. Please contact our customer support team with your order number and the details of the item you need to exchange. They will assist you with the exchange process.

You can reach Teela's customer support team by sending an email to [store@teelaeg.com] or by calling via this number +201018241710. We strive to respond to all inquiries within 24 hours.

If you receive a damaged or defective item from Teela, we sincerely apologize for the inconvenience. Please contact our customer support team with your order details and provide a clear description or supporting evidence (such as photos) of the damage or defect. We will work swiftly to resolve the issue and provide you with a suitable solution, such as a refund or replacement.